Behavior profilesFirst release
Each rep against the team, over 30 days.
A behavior profile sets one rep’s habits against the team median and against their own baseline, with the eight-week trend behind every number.
AnswersWhat are this rep’s strengths and leaks?
How it works
- 01
Calls add up
Every analyzed call adds to the rep’s behaviors. Jordan’s profile draws on 38 calls in 30 days.
- 02
Compared two ways
Against the team median, and against the rep’s own baseline, so a change shows even when the whole team moves.
- 03
Tagged plainly
Strength, Watch, Leak or Rushed, with the sparkline that earned the tag.
What you see
Read off the screen above. Every number is sample data from the app’s own prototypes.
- Strengths
- Discovery depth at 2.9 follow-ups against a team median of 2.4. Next-step setting at 86% against 74%.
- Leaks
- Held control in 3 of 9 objections against 58% for the team. Early discounting in 4 of 6 price talks against 1 of 6.
- Trend
- An eight-week sparkline on every row, so you can tell a slip from a habit.
- Sample size
- The header says how many calls the profile rests on. Thin data is labeled thin.
Who it’s for
Know who to coach on what before a one-on-one, with the calls behind each number.
See your own strengths and leaks over time. Never a peer ranking.
Where it fits
Bylda is one loop. Behavior profiles is the patterns step.
- EventsWhat happened on the call
- BehaviorsHow the rep acted
- PatternsWhat repeats, for whom
- OutcomesWhat it travels with
- ChangeOne focus, then measured
What it won’t claim
- Profiles compare a rep with the team median, not with named colleagues. Reps never see leaderboards.
- A tag is a starting point for a conversation, not a performance rating.
Also in Understand
The whole product
What happened on the call, named as behavior.
Whether the behavior changed, with the confidence stated.
Where the system goes after V1. Not in the product yet.
